You know how you sometimes rely on something so much, that it becomes a part of your everyday life? Like a car, cell phone or even clean water, for example.
How would you react if someone then came along and suddenly decided that those items would be made unavailable to you?
That’s pretty much what this Neutrogena Oil-Free Moisture review will be addressing. Loyal customers are raging against this product, and for good reason.
For a long time, the Oil-Free Moisture had been a well-reputed moisturizing product among dermatologists and cosmetic artists alike; not to mention customers all over the world.
Heck, even I used to endorse it for quite some time.
But that all changed when Neutrogena decided to push their top quality product in whole other direction.
Keep reading and I’ll try to explain what all the commotion is about!
Let’s Start With The Good Stuff
This moisturizer isn’t all bad.
I mean, it’s non-comedogenic, which is the cosmetic industry’s way of saying that they’ve performed tests to ensure that it won’t clog your pores. The significance of these tests can be discussed, but that’s a subject for another post.
And I guess you could gather as much by solely reading its name; the product is oil-free, which is ideal for skin that is oily and acne-prone. Instead of oils, it contains water that is lighter. Thanks to this, your skin is normally given a chance to breathe without being weighed down too heavily.
Also, the moisturizer is claimed to be hypoallergenic and fragrance-free, to make it available for more customers. But in this case, I’m not too sure that it works in practice.
Labeling It “Fragrance-Free” is One Thing, But …
… this moisturizer outright stinks! It’s hard to describe, but it’s like you almost can smell the chemicals inside. It’s not something you’d want to walk around with in public; that’s all I’m saying. (Unless you’ve got a thing for chemical odor. Then, by all means, go ahead – I don’t judge.)
Furthermore, the texture of the moisturizer feels really off and it makes your skin greasy as heck. One unhappy customer really hit the nail on the head by describing her experience:
I felt like my makeup was melting off of my face.
The Neutrogena Oil-Free Moisture doesn’t have much going for it, and that’s even before mentioning the increase of crazy breakouts among several customers.
“Non-comedogenic”… I beg to differ.
Also, it’s supposed to be hypoallergenic (meaning that the risk for allergic reactions is lower than normal) and fragrance-free, but users of the product are reporting that they’ve experienced redness, irritation and burning after application.
I guess, the reason for this is that “fragrance-free” and “hypoallergenic” are such loose terms in the industry. Products can sometimes contain allergens and many companies decide to just use scent-masking chemicals to dial down the smell. Neutrogena, especially, are experts at doing this.
There are simply no rules regulating how these terms can be used on product labels. Essentially, it all comes down to the manufacturer being truthful and not playing their customer base for fools.
People Loved This Product. What Happened?!
It’s quite simple, actually. Neutrogena changed the formula.
They added ingredients to the moisturizer and their customers were quick to catch on.
There is a reason to why I used to condone the Oil-Free Moisture. It used to be a top-of-the-line product. The content actually matched the promises made on the label.
It really was non-comedogenic and hypoallergenic. People could use the product without having to worry about irritation, burning or redness. It used to be comfortable and non-greasy. Users of the moisturizer could actually apply the product to their skin and get on with their lives, without the fear of makeup running down their cheeks.
But Neutrogena decided to change that. They changed it, and the result is essentially an entirely different product.
It’s a perfect example of removing all the chairs and asking your customers to take a seat.
Decades of Reputation Down The Drain
Those who pulled the shortest straw, however, were the long term users of the product. The absolute most loyal customers. People who have been using the product for 20+ years.
Neutrogena Oil-Free Moisture used to have a respectable reputation. Recommended by dermatologists, cosmetic experts and (perhaps most importantly) their own customers. Reputation can take years to build, but only a second to destroy. And that has been the case with this product.
Don’t get me wrong here. There are still plenty of Neutrogena products that I like, but this is no longer one of them. I found another one and moved on.
So, Which Moisturizer Am I Happy With?
My absolute favorite moisturizer right now is the CeraVe cream. It’s kind of what the Neutrogena used to be (if not better) before they decided to go all “crazy scientist” with their formula.
The cream contains their own patented delivery system that’s supposed to hydrate your skin over the entire day. And it really does!
Plus, it works on all skin types (dry, normal, combination, oily) and is very gentle on sensitive skin. As a bonus, it seems to prevent breakouts quite well too.
In fact, I’ve written a review if you’d like to know more about it. Check it out!
Leave With These Thoughts
The next time you leave your home, take a good look around you and localize what favoring thing in your life you might take for granted.
Is it the car? Your house/apartment? Maybe the fact that your mailman is showing up every day?
Whatever it may be; remember Neutrogena’s oil-free moisturizer and how it was ripped away from thousands of customers without warning. Cherish what you have before it’s gone.
This moisturizer used to be a top quality product before the formula got changed. It used to be a product you could rely on.
Today, well… not so much. My suggestion? Get something that works, instead.
What is your experience with the new Oil-Free Moisture? Did you fall victim to the formula switch too? Share your story in the comments below!
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